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Delete My Information

We respect your privacy and your right to control your personal data. Use the form below to request deletion of your information from our systems.

Request Data Deletion

Please provide your email address and/or phone number associated with your Pointcoin account. We will use this information to locate and safely remove your data from our systems.

The email address associated with your Pointcoin account
The phone number associated with your Pointcoin account (optional)

What happens next?

After you submit your deletion request:

  • We will verify your identity using the provided information
  • Our team will locate all data associated with your account
  • Your personal information will be permanently removed from our systems
  • You will receive a confirmation email once the process is complete
  • The entire process typically takes 3-5 business days

Important Notes

Please be aware that:

  • This action is irreversible - once deleted, your data cannot be recovered
  • You will need to create a new account if you wish to use Pointcoin again
  • Some data may be retained for legal or regulatory compliance purposes
  • If you have any questions, please contact us at privacy@pointcoin.co